At Shree Panchratan, we want you to be fully satisfied with your purchase. We have a straightforward and customer-friendly Refund Policy to ensure your shopping experience is worry-free. Please carefully read the following guidelines regarding refunds for products purchased from our website, www.shreepanchratan.com.

Eligibility for Refund

1.1. To be eligible for a refund, you must initiate the return process within 7 days of the purchase date.

1.2. The product must be in its original condition, unused, and undamaged to qualify for a refund.

Return Process

2.1. To request a refund, please contact our customer support team at info@shreepanchratan.com within the 7-day period.

2.2. Our team will guide you through the return process and provide you with a Return Authorization Number (RAN). Please include this RAN on the package when returning the product.

Inspection and Refund

3.1. Once we receive the returned product, our team will inspect it to ensure that it meets the eligibility criteria for a refund.

3.2. If the package passes our inspection and meets the refund criteria, we will process the refund within 5-7 business days.

Refund Options

4.1. Depending on your preference and the circumstances, we offer two refund options:

a) **Full Refund:** If the product is eligible for a full refund, the entire purchase amount, including the shipping cost (if applicable), will be refunded to the original payment method used during the purchase.

b) **Partial Refund:** In some cases, a partial refund may be offered if the product is returned in a used or damaged condition. The amount of the partial refund will be determined based on the condition of the product.

Refund Processing Time

5.1. Once the refund is approved, we will process it as soon as possible. The refund shall be credited to the original payment method used during the purchase.

5.2. Please allow 5-7 business days for the refund to reflect in your account, depending on your payment method and financial institution.

Non-Refundable Items

6.1. Certain products are non-refundable, including:

a) Items that are not in their original condition, have been used, or are damaged due to customer negligence.

Contact Us

If you have any questions or concerns regarding our Refund Policy or need assistance with the refund process, please contact us at:

Shree Panchratan
Email: info@shreepanchratan.com
Website: www.shreepanchratan.com